Refund & Returns Policy
Effective Date: 03/03/2026
This Refund & Returns Policy applies to purchases made through the Foot Fitness Pro™ website.
By purchasing any product or program from this website, you agree to the terms outlined below.
1. Foot Fitness Pro Program — 30-Day Money-Back Guarantee
We want you to feel confident when enrolling in the Foot Fitness Pro training programs.
If you purchase the Foot Fitness Pro Program directly through this website and decide it is not the right fit for you, you may request a refund within 30 days of your purchase date.
If your request is submitted within this timeframe, we will issue a full refund of the purchase price.
2. Refund Eligibility
To qualify for the 30-day program refund:
• The request must be submitted within 30 days of the original purchase date
• The purchase must have been made directly through the Foot Fitness Pro website
• The request must be submitted by the original purchaser
Refunds will not be issued after the 30-day window has expired.
3. How to Request a Refund
To request a refund, please email:
Include:
• Your name
• The email used at checkout
• Your order number (if available)
Approved refunds are typically processed within 5–7 business days, depending on your payment provider.
4. Digital Products
Foot Fitness Pro provides instant access to digital training materials, which may include:
• online classes
• instructional videos
• digital guides
• downloadable resources
Except for the Foot Fitness Pro Program covered by the 30-day guarantee, digital products are generally non-refundable once access has been granted, due to the nature of digital delivery.
Refund requests may require confirmation that program materials have been deleted and access discontinued.
Refunds outside the guarantee period may be issued only at the sole discretion of the Company.
5. Physical Products & Merchandise
For physical merchandise purchased through the website:
• Return requests must be submitted within 14 days of delivery
• Items must be unused and in original condition
• Customers are responsible for return shipping costs unless the item arrived damaged
Once the returned item is received and inspected, an eligible refund or replacement will be issued.
6. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at:
Include photos of the item and packaging so we can resolve the issue quickly.
7. Chargebacks
Before initiating a chargeback with your bank or payment provider, you agree to contact Foot Fitness Pro support to resolve the issue.
Unauthorized or fraudulent chargebacks may result in:
• termination of access to purchased programs
• cancellation of accounts
• collection of outstanding balances where permitted by law
8. Policy Changes
Foot Fitness Pro reserves the right to modify this Refund & Returns Policy at any time.
Updates will be posted on this page and become effective immediately.
9. Contact
For questions regarding refunds or returns, contact:
Foot Fitness Pro™
Email: support@footfitnesspro.com